Trying to buy a new game on Steam? You can’t. Steam’s system is down for maintenance and you may be facing Steam Pending Transaction.
You’re not alone. Hundreds of other gamers like you are currently trying to purchase on Steam, only to find that their funds have gone missing.
Your money has disappeared, and your hopes of playing that new game have been dashed — unless you know how to fix the Steam Pending Transaction problem.
How to fix Steam Pending Transaction.
If you have a Steam Pending Transaction issue, there are a few steps you can take to resolve the issue:
· Check your bank account
Contact your bank and ask them to check if the money was sent to Steam.
Contact your bank and ask them to check if the money was sent to Steam.
Look over the transaction history to look for recurring purchases and purchases that are still owed. Most often, this indicates a late payment on the aforementioned recurring purchases.
Your bank may require you to notify them of any late fees before they’re charged.
· Try contacting your credit card company/Bank.
It’s possible that one of your credit cards is expiring soon, or that the merchant you’re using is attempting to make late or unlawful payments hence causing the Steam Pending Transaction error.
Contact their customer service department to see if they can help you. If you’ve modified many of the credit card forms, you’re able to submit a dispute directly with the credit card company, rather than filing an account dispute via a third-party site.
· Check your orders’ status
You can find your pending purchases and orders by going to your customer profile. You can always hover your cursor over the purchase “Status” link in your purchasing history to view an update.
If you’ve used one of the below credit cards to buy games on Steam recently, be sure to inspect your credit card statement:
- American Express
- Discover
- MasterCard
- PayPal
In addition to the three major credit card companies, there may be additional service providers listed as well. If you’re still unable to find a solution, you may feel inclined to attempt to buy the game from another user.
Unfortunately, this is not an option: Steam is currently experiencing technical difficulties and will not be available for purchase from other users.
Check if the issue is on your end or Steam’s end
If you’re having trouble with Steam Pending Transaction while entering or registering in the game, here are a few things to check:
1. Check the game’s minimum and recommended system requirements. If your computer doesn’t meet the requirements, you won’t be able to play the game.
2. Check how to activate your game. Click on the game in your Steam library, or click the game itself in the library on the top menu bar. You need to press the ‘Activate a Product in Steam’ button.
3. Download and install the latest updates for the game. If the system requirements have changed, keep in mind that the game won’t run properly without an update.
4. Reinstall the game from a ‘clean’ backup. This means no previous updates for the game, and everything else should be working normally.
5. Set up exclusives. Games with exclusive content like Doom or The Division aren’t accessible on digital stores, making digital sales impossible. You can say goodbye to those files, but you’ll need to remove them from your Steam profile.
6. Set up parental control measures. For games that are even slightly addicting, you should possess the right to use filters when playing. From now on, you’ll have those family-friendly features activated for your entire Steam library.
7. See if there’s a limited-time sale on the game or season pass. The system maintenance may stop for all of the games in your library, but there’s always a sale or two running for games popular right now. I
f you would rather not buy something right before the system resets again, you might be able to find an anniversary sale.
This is a list of troubleshooting tips and troubleshooting steps that conscientious players use regularly for solving the Steam Pending Transaction. Without dedicated support from the community, most of the answers provided in this article are guesswork.
Ensure that you have sufficient funds in your Steam account
When you buy games on Steam, you’ll get an email notification when you have enough funds in your Steam Wallet to purchase a game. This is to ensure you have sufficient funds in your Steam account to purchase a game.
Most gamers don’t keep track of their Steam Wallet balances correctly. Even players who keep their wallets empty (if they even have that much), will occasionally find their funds go missing. That’s where community-run tool Groupees comes into play.
Groupees analyze your Steam Wallet balance and puts it into a “better” database of sorts. Every fifteen minutes, they send you an email that reminds you of your wallet balance.
If you don’t click continue to the next email, your wallet balance will be marred and the tool will send you to the Steam support site, where they can help you either fix the problem yourself or report the issue.
Since the problem is the same thing as causing a fraudulent transaction, you may wish to chat with support instead of sending an email to try and figure out the problem yourself.
You can always log back into your Groupees account, click the Help icon, and discuss the problem with both fellow gamers and Groupees staff.
There is a limit to how much money you can deposit or take out of your Steam Wallet. It seems this limit has stayed the same since Steam introduced it — but this has a handy side effect.
Groupees will send you a notification every time your available funds exceed this amount. You can always click further down to view your wallet balance.
While the information can be a little annoying at first, it makes you realize just how important your wallet balance is. If you don’t have the time to log in to your account to view or update your balance yourself, Groupees’ notification will at least make you aware of the issue.
You don’t need to have a Steam wallet to use Groupees and this will of course, not cause the Steam Pending Transaction.
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