Everything You Need to Know About Microsoft Dynamics 365 CRM

For the first time, Microsoft and the cloud platform have brought something highly productive and effective. We are talking about Microsoft Dynamics 365 CRM, an enterprise software platform based on the cloud.

It simply combines ERP, CRM, and HCM products with the functions of Power BI.

Corporate technologies are treading at a lightning-fast pace that has enabled the business world to evolve. We are already well aware of the cloud platforms that have impressively taken up the physical storage platforms.

Similarly, Microsoft is something without which the corporate world cannot survive.

As ERP and CRM are segregated into different apps, users can now start and grow at their own pace.

Azure is the foundation of this solution, so there will be a surge in demand for Azure certification training.

Since its launch in the year 2015, Dynamics 365 has been a leading cloud product in the market that has brought together digital transformation, intelligence, and collaboration. This Microsoft certification is also integrated with Microsoft products like Outlook and Office 365.

It is also capable of connecting with third-party programs as well.

Due to its scalability and extensive capabilities, Microsoft Dynamics 365has become a popular cloud platform in the industry that is competing against major players like Oracle and Salesforce.

What Can Microsoft Dynamics 365 CRM Do?

It is a consortium of apps that covers a wide array of business processes, including financial planning, customer relationship management, logistics, and human resource management.

The comprehensive services under one roof are what make Dynamics 365 different from others.

Earlier data was stored in monolithic application suits, Dynamics 365 use and integrate data to make the most of the business data with the help of new insights and opportunities. This Microsoft Cloud certificationis an ideal choice for those who want to explore opportunities in the cloud domain.

Here are the six apps that were initially launched with the inaugural edition:

  • Sales: Allowing users to track and build relationships with customers and get detailed insights to help generate more sales.
  • Customer Services: To kindle engagement among customers and deliver fast and personalized services that cater to diverse requirements.
  • Operations: Covers all the financial and operational reporting, planning, manufacturing, and supply chain management.
  • Marketing: Partnering with Adobe Marketing Cloud to connect sales and marketing services that will drive more revenue.
  • Field Service: Allow users to optimize the mobile workforce with the help of remote assist monitoring, intelligent scheduling, and inventory management.
  • Project Service Automation: Users can manage projects that include resource management, contract handling, and budgeting.

Dynamics 365 can conduct predictive analysis with all these capabilities in-depth insights on a scalable and user-friendly platform.

The flexibility of this brand-new cloud platform will allow users the freedom to license and use the apps they require and customize according to the organization’s requirements.

For Whom Is Dynamics 365 Designed For?

The major aim of Microsoft Dynamics 365is to eliminate the traditional use of ERP and CRM and give users everything under one roof.

Businesses have largely benefitted from this cloud platform as they don’t have to rely on multiple platforms.

Microsoft has made the life of business professionals much easier. Dynamics 365 is tailor-made for a business management solution that will fit the budget of a start-up and corporate equally.

You must ascertain the Azure certification cost before you take up any course.

Dynamics 365 is flexible because it is designed in the form of plug-and-play applications.

All the business processes are integrated into a single Common Data Model that can be extended and modified without any disruption.

What Is The Cost Of Dynamics 365?

There is a flexible price range for Dynamics 365 that makes it a preferred choice for many corporates.

There are two editions according to the size of the business.

With these packages’ help, customers/users can purchase a license for two accounts that require access to Dynamics 365.

The Bottom Line:

Microsoft and cloud have come together to provide a software platform that will give you access to everything.

There are many Azure certifications, but this particular certification will give you a superior edge in the career.

Every other business is now shifting to Dynamics 365 owing to its multitudinous benefits.

However, before shifting to Dynamics 365, it is highly essential to look for a Microsoft partner that has staunch experience.

That’s the reason behind the demand for Microsoft Azure certificationshas been increasing.


I am a passionate content writer and blogger. Compiling the knowledge of Information Technology to pursuing present technological solutions through the writings.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button